Matthew reached out to Refundaroo after falling victim to a Bitcoin investment scam through a cloned trading platform.
Like many fraud victims, Matthew (name changed to protect his anonymity) accessed a website he had used many times before and trusted for high-value investments. Unfortunately, the site was a deceptive front. Scammers had cloned the platform, creating a perfect facade to mislead unsuspecting visitors.
Commenting on the ordeal, he said: “People are losing all their money, including life savings, pensions, and inheritance to cloned firms. Sadly, if there is money to be made, someone will do it.”
In Matthew’s case, he decided to invest £25,000 in Bitcoin, something he’d done previously. However, he was left stunned when he was contacted by the Financial Conduct Authority (FCA), who informed him that the company he’d invested in had cloned a regulated firm’s website to commit fraud.
Getting Your Money Back After an Investment Scam
Matthew initially tried to recover his money directly from his bank but was disappointed when they only refunded half of the amount. He said: “My investment was made by bank transfer. Like most banks, they initially refused to accept any liability for my loss, which I didn’t accept, so I wasn’t happy with the outcome.”
Banks have a duty of care to ensure that their clients are protected from unusual activity like this and should be alerted by the fact that Matthew did not have a history of making high-value payments to this particular account.
Reflecting on the process, Matthew commented, “Looking around the internet, I found Refundaroo, who said they dealt with scams and fraud. I had nothing to lose, so I gave them a ring. They told me my bank had to protect my money and recovered all of it. They were very helpful, efficient, and understanding, and I know my money would not have been recovered without their help.”
Claudia Cardoso, co-founder of Refundaroo, said this experience is not uncommon, “Many people feel distraught when they realize they have been tricked out of their savings, but that is why it is so important to get help. We always ask people to notify their bank in the first instance, and if they’re not happy and would like further support, then we can help.”
With Refundaroo’s help, Matthew was able to recover the remaining £12,500 plus interest. Upon getting a refund for the fraud from his bank with the help of Refundaroo, Matthew commented, “I can’t recommend Refundaroo enough. If you are a victim of this type of fraud, then give Refundaroo a call. You have nothing to lose, but you could recover what you have lost.”
Refundaroo can also claim damages for distress and interest (from the date the money was lost), meaning victims get close to, or in some circumstances, more money than they lost.
Refundaroo: Committed to Helping Victims of Cryptocurrency Fraud
Refundaroo is dedicated to assisting victims of cryptocurrency fraud. If you have been affected, find out if you have a case.
